Help Your Clients Set New Goals
New Goal Toolkit
New Goal Toolkit
For your clients, getting to an undetectable viral load is the first goal of any HIV treatment. But it shouldn’t be the only goal you can help them set. And with the tools in the New Goal Toolkit, you can guide your clients by helping them turn their thoughts into real, achievable goals—beyond undetectable.
Ask your ViiV Account Managers for the New Goal Toolkit, or call 1-877-844-8872. Meanwhile, you’ll find lots of information plus downloadable brochures and PDFs to read and use now.
New Goal Kit -
New Goal Kit - Worksheet
In Their Words: Appreciation from Clients
Read what some ASO clients had to say about their experience with ASO Professionals like you.
“My caseworker was a guiding light for me.” —Dekota, living with HIV since 2012
“It was a special bond because it gave me a sense of hope that I can still be healthy… I can still love.” —Masonia, living with HIV since 2010
“A doctor has only so much time to spend with a client…” —Stephanie, living with HIV since the 1990s
Videos can be powerful tools, helping your clients see that they are not alone with their HIV challenges. The videos below all include useful information you can share with your clients.
Fears about starting treatment
The stigma around hiv
Reaching out for support
Side Effects and Talking With Your Healthcare Provider
Being Open With Your Healthcare Team
Personal Stories from People Living with HIV
Daniel Embraces The Journey
Tanisha Believes in Living Life with Passion
Stigma, Treatment & Support
Robert Believes in the Power of Giving
Reaching your Goal
The Important Relationship with your Doctor
Tools & Information
Find content and downloadable PDFs to help you as you help your clients. These include:
Fill these out with your clients, so they will have a productive discussion with their healthcare team, and you will have a channel of communication with the team too.
- Fill out this form with your clients before their healthcare appointments
- Have them share it with their doctor, nurse practitioner, or nurse
- Encourage them to use this sheet to take notes during their appointments
- Ask them to consider sharing their notes with you, so you will know how to support your client
Lab tests help the healthcare team know how your client is doing, so they can make decisions about treatment. Tests are typically done every 3 months. For clients whose viral load is undetectable, it may be every 6 months.
Use this teaching tool to help your clients learn the basics of HIV.
Tips & Support
For and about ASO Professionals, this series of magazines provides inspiration and information that can help you do the important and motivating work that you do. Included in each issue, an “ASO Spotlight” article about a featured ASO Pro.
Download Issue 1: Highlights some key findings from the HIV Optimized Patient Experience (HOPE) survey to understand the way HIV clients feel about their relationships with doctors, how they deal with side effects from HIV medicines, and how HIV treatment is affecting their lives overall.
Download Issue 2: Focuses on HIV and women. Women make up about 1 in 4 people living with HIV in the US. Take a look at their particular challenges, including family planning, pregnancy, and the importance of self-care.
Download Issue 3: Focuses on HIV and issues facing diverse populations. Many of you work with diverse client groups; here are some tips and resources on issues that can specifically affect them.
Here are 5 tips to help you improve your clients’ healthcare appointments.
Here are 10 Support Tips for ASO Professionals.
Be the first to know
Get the latest news and announcements about HIV/AIDS sent to your inbox. Go to the National AIDS Treatment Advocacy site: http://www.natap.org and join their e-mail list.
Participate in community partnerships
In 1992, ViiV Healthcare became the first pharmaceutical company to launch an initiative supporting communities affected by HIV. Today, ViiV Healthcare is doing even more, hosting live webinars with community experts. To learn more about community partnerships, go to ViiVHealthcare.com and visit the Community Partnerships section.
For your office
Visit cdc.gov and type the words “Act Against AIDS infographics” in the search box. You’ll find posters you can print out and use in your office.
Together, you and your coworkers can come up with solutions for the issues that frustrate ASO Professionals, like lack of funding or excess paperwork. Write down your top issues and tackle them in a brainstorming session.
Connect with clients’ healthcare teams
A Positive Life has tools—the HCP Updates—to help you exchange important information with your clients’ healthcare teams.
Supporting each other
Gathering for staff meetings to discuss work is also an opportunity to get support. Coworkers can share experiences and ideas, or cheer each other up on bad days.
Occasional job stress can be an issue when you’re trying to solve so many problems for your clients. When you’re feeling that stress, here are some tips that can help you de-stress: take some deep breaths, chat with someone you trust, make time to do something you like.
Think about your growth
You’re so focused on helping other people reach their goals, don’t forget your own. Write down some ideas of what you want to achieve, along with some actions you can take to make it happen. Then take one step at a time.
Beat the “burnout”
As an ASO team member, you help clients face obstacle after obstacle, and it can get difficult. We hope you can look back through these pages and think about the impact you’ve made on your clients’ lives…all the help and hope you’ve given them. And if you don’t hear it every day from every client—thanks!
Help clients find additional support
All the responsibility for helping your clients doesn’t have to fall on your shoulders. If they have family members, friends, or partners, encourage your clients to bring them into the ASO to meet with you. You can educate them about your clients’ condition, and how they can help.
10 Support Tips for ASO Professionals
For more Tips & Support that can help you be your “best possible”
ASO Professional, sign up for e-mails here.