Here are 10 Support Tips for ASO professionals.
1. Be the first to know
Get the latest news and announcements about HIV/AIDS sent to your inbox. Go to the National AIDS Treatment Advocacy Project site: http://www.natap.org and join their e-mail list.
2. Participate in interactive webinars
Positive Action was created by ViiV Healthcare in 1992 as the first pharmaceutical company program to support communities affected by HIV. It regularly hosts live webinars with community experts. To learn more, go to ViiVHealthcare.com and see
Positive Action webinars under Community Partnerships.
3. For your office
Visit cdc.gov and type the words "Act Against AIDS infographics" in the search box. You'll find posters you can print out and use in your office.
Together, you and your co-workers can come up with solutions for the issues that frustrate ASO professionals, like lack of funding or excess paperwork. Write down your top issues and tackle them in a brainstorm.
5. Connect with clients' healthcare teams
A Positive Life has tools to help you exchange important information with your clients’ healthcare teams.
6. Supporting each other
Gathering for staff meetings to discuss work is also an opportunity to get support. Co-workers can share experiences and ideas, or cheer each other up on bad days.
7. De-stress vs. distress
It's easy to get overwhelmed when you're trying to solve so many problems for your clients. Here are some tips for when you start feeling stressed: take some deep breaths, chat with someone you trust, make time to do something you like.
8. Think about your growth
You're so focused on helping other people reach their goals, don't forget your own. Write down some ideas of what you want to achieve, along with some actions you can take to make it happen. Then take one step at a time.
9. Beat the "burnout"
As an ASO team member, you help clients face obstacle after obstacle, and it can be overwhelming. We hope you can look back through these pages and think about all the impact you've made on your clients' lives…all the help and hope you've given them. And if you don't hear it every day from every client—thanks!
10. Help clients find additional support
All the responsibility for helping your clients doesn't have to fall on your shoulders. If they have family members, friends or partners, encourage your client to bring them into the ASO to meet with you. You can educate them about your client's condition, and how they can help.