Welcome To The ASO Library Welcome To The ASO Library

Welcome To The ASO Library

Every day you inspire people to live positive lives. Now it’s your turn to be inspired. ViiV Healthcare created this section to be a large library of information, tools, and resources specifically for ASO team members. Tap into it for knowledge and support.

Help Your Clients Set New Goals

Get the
New Goal Toolkit

New Goal Toolkit

For your clients, getting to an undetectable viral load is the first goal of any HIV treatment. But it shouldn’t be the only goal you can help them set. And with the tools in the New Goal Toolkit, you can guide your clients by helping them turn their thoughts into real, achievable goals—beyond undetectable.

Ask your ViiV Account Managers for the New Goal Toolkit, or call 1-877-844-8872. Meanwhile, you’ll find lots of information plus downloadable brochures and PDFs to read and use now.

Download
New Goal Kit -
ASO Brochure

Download
New Goal Kit - Worksheet

In Their Words: Appreciation from Clients

Read what some ASO clients had to say about their experience with ASO Professionals like you.

Dekota

“My caseworker was a guiding light for me.” —Dekota, living with HIV since 2012

Dekota

“It was a special bond because it gave me a sense of hope that I can still be healthy… I can still love.” —Masonia, living with HIV since 2010

Dekota

“A doctor has only so much time to spend with a client…” —Stephanie, living with HIV since the 1990s

Inspiring Stories

Videos can be powerful tools, helping your clients see that they are not alone with their HIV challenges. The videos below all include useful information you can share with your clients.

Fears about starting treatment

Fears about starting treatment

The stigma around hiv

The stigma around hiv

Reaching out for support

Reaching out for support

Side Effects and Talking With Your Healthcare Provider

Side Effects and Talking With Your Healthcare Provider

Being Open With Your Healthcare Team

Being Open With Your Healthcare Team

Personal Stories from People Living with HIV

Personal Stories from People Living with HIV

Daniel Embraces The Journey

Daniel Embraces The Journey

Tanisha Believes in Living Life with Passion

Tanisha Believes in Living Life with Passion

Stigma, Treatment & Support

Stigma, Treatment & Support

Robert Believes in the Power of Giving

Robert Believes in the Power of Giving

Reaching your Goal

Reaching your Goal

The Important Relationship with your Doctor

The Important Relationship with your Doctor

FEARS ABOUT STARTING TREATMENT THE STIGMA AROUND HIV REACHING OUT FOR SUPPORT SIDE EFFECTS AND TALKING WITH YOUR HEALTHCARE PROVIDER BEING OPEN WITH YOUR HEALTHCARE TEAM PERSONAL STORIES FROM PEOPLE LIVING WITH HIV WELCOME TO A POSITIVE LIFE DANIEL EMBRACES THE JOURNEY TANISHA LIVES LIFE WITH PASSION ROBERT BELIEVES IN THE POWER OF GIVING REACHING TREATMENT GOALS YOU AND YOUR DOCTOR – AN IMPORTANT RELATIONSHIP

Tools & Information

Find content and downloadable PDFs to help you as you help your clients. These include:

Fill these out with your clients, so they will have a productive discussion with their healthcare team, and you will have a channel of communication with the team too.

  • Fill out this form with your clients before their healthcare appointments
  • Have them share it with their doctor, nurse practitioner, or nurse
  • Encourage them to use this sheet to take notes during their appointments
  • Ask them to consider sharing their notes with you, so you will know how to support your client
Client on Medication Client Not on Medication

Lab tests help the healthcare team know how your client is doing, so they can make decisions about treatment. Tests are typically done every 3 months. For clients whose viral load is undetectable, it may be every 6 months.

Lab Test Q&A

Use this teaching tool to help your clients learn the basics of HIV.

ASO Teaching Tool

Tips & Support

Here are 5 tips to help you improve your clients’ healthcare appointments.

5 Tips

Here are 10 Support Tips for ASO Professionals.

  1. Be the first to know

    Get the latest news and announcements about HIV/AIDS sent to your inbox. Go to the National AIDS Treatment Advocacy site: http://www.natap.org and join their e-mail list.

  2. Participate in community partnerships

    In 1992, ViiV Healthcare became the first pharmaceutical company to launch an initiative supporting communities affected by HIV. Today, ViiV Healthcare is doing even more, hosting live webinars with community experts. To learn more about community partnerships, go to ViiVHealthcare.com and visit the Community Partnerships section.

  3. For your office

    Visit cdc.gov and type the words “Act Against AIDS infographics” in the search box. You’ll find posters you can print out and use in your office.

  4. Brainstorm

    Together, you and your coworkers can come up with solutions for the issues that frustrate ASO Professionals, like lack of funding or excess paperwork. Write down your top issues and tackle them in a brainstorming session.

  5. Connect with clients’ healthcare teams

    A Positive Life has tools—the HCP Updates—to help you exchange important information with your clients’ healthcare teams.

  6. Supporting each other

    Gathering for staff meetings to discuss work is also an opportunity to get support. Coworkers can share experiences and ideas, or cheer each other up on bad days.

  7. De-stress

    Occasional job stress can be an issue when you’re trying to solve so many problems for your clients. When you’re feeling that stress, here are some tips that can help you de-stress: take some deep breaths, chat with someone you trust, make time to do something you like.

  8. Think about your growth

    You’re so focused on helping other people reach their goals, don’t forget your own. Write down some ideas of what you want to achieve, along with some actions you can take to make it happen. Then take one step at a time.

  9. Beat the “burnout”

    As an ASO team member, you help clients face obstacle after obstacle, and it can get difficult. We hope you can look back through these pages and think about the impact you’ve made on your clients’ lives…all the help and hope you’ve given them. And if you don’t hear it every day from every client—thanks!

  10. Help clients find additional support

    All the responsibility for helping your clients doesn’t have to fall on your shoulders. If they have family members, friends, or partners, encourage your clients to bring them into the ASO to meet with you. You can educate them about your clients’ condition, and how they can help.

Download
10 Support Tips for ASO Professionals

Get the ASO Kit

Get the
ASO Kit from
A Positive Life

Filled with tools developed specifically for ASO team members.

Ask your ViiV Account Managers for the ASO Kit from A Positive Life, or call 1-877-844-8872.

Meanwhile, you can download lots of other helpful PDFs on this page.

Resources